Fianna Fáil TD for Dublin South Central Catherine Ardagh has pledged to continue working closely with An Post after they informed customers in Dublin 12 of a “serious service failure,” which is now the subject of a Garda investigation involving the alleged theft of postal material by a staff member in the area.
Some customers received around eight weeks' worth of undelivered mail, accompanied by a letter of apology from An Post today.
Speaking today, Ardagh said, “This situation is deeply concerning for local residents and businesses who depend on An Post’s services for essential correspondence, including medical appointments, bills, and legal documents. The people of Dublin 12 deserve answers, accountability, and a reliable postal services moving forward.
“I will continue to engage directly with An Post and Gardaí as this investigation unfolds. My focus is on ensuring that any affected residents are kept informed, that services are restored fully, and that safeguards are put in place to prevent a similar incident from happening again,” she added.
Deputy Ardagh urged anyone in the community experiencing ongoing postal issues to report them to her office immediately so concerns can be escalated appropriately and she promised to provide regular updates as more information becomes available from both An Post and Gardaí.
A dedicated phone line for anyone affected can be reached at 01 7058600.
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